Terms & Conditions
A Legal Disclaimer
The Pull Up: Cookie$ Live in Hong Kong
Effective Date: December 5, 6, & 7,
These Terms & Conditions (“Terms”) govern your purchase of tickets and attendance at any activities associated with The Pull Up: Cookie$ Live in Hong Kong, including all performances, workshops, afterparties, and related events (“Event”). By purchasing a ticket or attending the Event, you agree to these Terms.
1. Ticket Policy
1.1 Valid Tickets
Only tickets purchased through our official platforms or authorized partners are valid for entry.
1.2 Non-Refundable Period
Refunds are available up to 7 days before the event. Inside 7 days, tickets are non-refundable.
1.3 Transfers
Tickets may be transferred to another person at no extra cost. Please contact us to update attendee information.
1.4 No Show
Failure to attend the Event for any reason does not qualify for a refund or credit.
2. Event Changes
2.1 Performer Changes
Artist or performer lineup may change without notice. Refunds will not be granted solely for artist substitutions.
2.2 Rescheduling
If the Event is rescheduled, your ticket will automatically be valid for the new date.
2.3 Cancellation
If the Event is fully canceled, ticket holders will receive a refund of the base ticket price.
3. Entry Requirements
3.1 Age Restriction
This is an 18+ event. Valid government-issued identification may be required at entry.
3.2 Right to Refuse Entry
We reserve the right to refuse entry or remove any attendee whose behavior is unsafe, disruptive, or violates venue policies.
3.3 Prohibited Items
Prohibited items may include, but are not limited to: weapons, illegal substances, outside alcohol, and items restricted by the venue.
4. Safety & Conduct
4.1 Behavior
Attendees must behave respectfully toward artists, staff, and other guests.
4.2 Health & Safety
By attending, you acknowledge that loud music, flashing lights, crowded environments, and club conditions can pose risks.
4.3 Assumption of Risk
You voluntarily assume all risks associated with attendance, including personal injury, illness, or property loss.
5. Media & Recording
5.1 Photography & Video
By attending the Event, you grant permission for your image, voice, and likeness to be photographed, filmed, or recorded for promotional use.
5.2 Professional Equipment
Professional photography and video equipment may require advance approval.
6. Privacy
Your Personal Data will be handled in accordance with our Privacy Policy. We do not sell or share personal information beyond what is required to operate the Event.
7. Accessibility
We are committed to providing reasonable accommodation for attendees with accessibility needs. Please contact us at least 72 hours in advance.
8. Liability
8.1 Venue Liability
We are not responsible for incidents caused by third-party venues, staff, promoters, or external conditions.
8.2 Limitation
To the fullest extent permitted by law, our liability is limited to the face value of the ticket purchased.
9. Contact Information
For questions, support, or ticket issues, contact us at:
📩 [Your Email Here]
📱 [Your Phone Number Here]
Terms & Conditions - The Basics
Having said that, Terms and Conditions (“T&C”) are a set of legally binding terms defined by you, as the owner of this website. The T&C set forth the legal boundaries governing the activities of the website visitors, or your customers, while they visit or engage with this website. The T&C are meant to establish the legal relationship between the site visitors and you as the website owner.
T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog, a landing page, and so on).
T&C provide you as the website owner the ability to protect yourself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so make sure to receive local legal advice if you are trying to protect yourself from legal exposure.
What to Include in the T&C Document
Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more.
To learn more about this, check out our article “Creating a Terms and Conditions Policy”.