The Pull Up: Cookie$ Live in Hong Kong
Effective Date: December 5, 6, & 7, 

These Terms & Conditions (“Terms”) govern your purchase of tickets and attendance at any activities associated with The Pull Up: Cookie$ Live in Hong Kong, including all performances, workshops, afterparties, and related events (“Event”). By purchasing a ticket or attending the Event, you agree to these Terms.

1. Ticket Policy

1.1 Valid Tickets

Only tickets purchased through our official platforms or authorized partners are valid for entry.

1.2 Non-Refundable Period

Refunds are available up to 7 days before the event. Inside 7 days, tickets are non-refundable.

1.3 Transfers

Tickets may be transferred to another person at no extra cost. Please contact us to update attendee information.

1.4 No Show

Failure to attend the Event for any reason does not qualify for a refund or credit.

2. Event Changes

2.1 Performer Changes

Artist or performer lineup may change without notice. Refunds will not be granted solely for artist substitutions.

2.2 Rescheduling

If the Event is rescheduled, your ticket will automatically be valid for the new date.

2.3 Cancellation

If the Event is fully canceled, ticket holders will receive a refund of the base ticket price.

3. Entry Requirements

3.1 Age Restriction

This is an 18+ event. Valid government-issued identification may be required at entry.

3.2 Right to Refuse Entry

We reserve the right to refuse entry or remove any attendee whose behavior is unsafe, disruptive, or violates venue policies.

3.3 Prohibited Items

Prohibited items may include, but are not limited to: weapons, illegal substances, outside alcohol, and items restricted by the venue.

4. Safety & Conduct

4.1 Behavior

Attendees must behave respectfully toward artists, staff, and other guests.

4.2 Health & Safety

By attending, you acknowledge that loud music, flashing lights, crowded environments, and club conditions can pose risks.

4.3 Assumption of Risk

You voluntarily assume all risks associated with attendance, including personal injury, illness, or property loss.

5. Media & Recording

5.1 Photography & Video

By attending the Event, you grant permission for your image, voice, and likeness to be photographed, filmed, or recorded for promotional use.

5.2 Professional Equipment

Professional photography and video equipment may require advance approval.

6. Privacy

Your Personal Data will be handled in accordance with our Privacy Policy. We do not sell or share personal information beyond what is required to operate the Event.

7. Accessibility

We are committed to providing reasonable accommodation for attendees with accessibility needs. Please contact us at least 72 hours in advance.

8. Liability

8.1 Venue Liability

We are not responsible for incidents caused by third-party venues, staff, promoters, or external conditions.

8.2 Limitation

To the fullest extent permitted by law, our liability is limited to the face value of the ticket purchased.

9. Contact Information

For questions, support, or ticket issues, contact us at:

📩 [Your Email Here]
📱 [Your Phone Number Here]